The New Trello Sync Integration

If your team manages work in Trello but tracks time in Timely, this integration is built to make your life a whole lot easier. Instead of duplicating effort or relying on your recollection, Trello data can now be synced directly into Timely automatically. No stress, no friction, no more “I’ll log it later.”
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This new integration is especially useful for teams of all sizes juggling multiple boards and clients. It streamlines onboarding, keeps projects tidy, and ensures your timeline always reflects the work that actually happened.

1. Head to the Settings > Ecosystem area in Timely to get started
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2. Select Trello from the integration list titled “Next-Gen Integrations”

3. Follow the on-screen prompts to select which import configuration you’d like use
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4. You can choose to import:

5. After clicking the “Connect workspace with Trello” button log in and authenticate your Trello account
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6. Next, select which Trello boards from your account you’d like to connect to Timely. By default all Boards will be imported, but by clicking the “Configure” button you can then select or de-select as needed
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7. After making your selections and clicking the “Done” button to save, click the "Next" button to move forward

8. You'll now see an array of default settings to confirm

9. These default options are optimized for Timely, but you can click the "Change settings" button to further personalize your connection
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10. If customizing, you'll see various options to control which objects are imported to Timely like Memories, Projects, Tags, and Tasks, as well as configure advanced items like a Client object fallback and the disablement of real-time updates

11. Once everything is set as it should be, go ahead and click the "Synchronize with Trello" to finalize those selections
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12. You can now navigate away and work normally while the import takes place in the background
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Your workspace admin has already connected Trello for the workspace - so, what’s next?
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If you’d like to start syncing your personal Trello activity into Timely, it’s time to set up your individual connection. This ensures your tasks and activity are pulled in just for you.
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1. Head over to the Settings > Integration section in Timely and click the Trello integration under "Next-Gen Integrations"

2. From the dropdown, click the "Set up personal integration option

3. Click the "Authenticate with Trello" button to proceed

4. When prompted, review and approve the Trello permissions

5. You're set! You can now click the "Complete Trello Setup" button to finalize and work normally, as your items begin to sync over
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To protect your data and avoid duplication:

Admins - removing the entire integration for workspace
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1. Head over to the Settings > Ecosystem area within Timely

2. Click the Trello Integration under "Next-Gen" integrations

3. Click the "Manage workspace integration" option

4. Click "Settings" in the prompt that appears

5. Click "Delete" to confirm
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Individuals - removing the integration for yourself
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1. Head over to the Settings > Ecosystem area within Timely

2. Click the Trello Integration under "Next-Gen" integrations

3. Click the "Manage personal integration" option

4. Click "Settings" in the prompt that appears

5. Click "Delete" to confirm

What’s the difference between the old and new Trello integration?

The legacy version only created Memories and will not be supported long term. The new version imports clients, projects, tasks, tags, and more.
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Why isn’t this specific Trello card appearing in Timely?

If your Card doesn’t have both a start AND end date attached it won’t be imported.
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Can I sync Trello users to Timely?

Due to Trello’s current API limitations, user import is temporarily disabled. Users can still authenticate individually via the personal integration.
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What happens if I delete a card in Trello?

The corresponding Timely task will stay put. We don’t delete your tracked work!
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Do I need a Tasks add-on subscription to utilize this integration?

You will need the Tasks add-on to use the full functionality of this integration, specifically the creation of Tasks in Timely.

What happens if I add additional Boards to Trello in the future?

Under the default configuration, all new Boards created in Trello will sync over to Timely after a short time.